MAX does not start up

[jeet]

I am getting the following errors when I try to open up MAX:

The niRemPXI.mxx plug-in caused an exception in the CmxProviderWrapper::BindPrimary function in the NIMax process.

See these files for details:

C:\ProgramData\National Instruments\MAX\Logs\20130828_180211-NIMax-00001484.log

C:\ProgramData\National Instruments\MAX\Logs\20130828_180211-NIMax-00001484.dmp

The niVISAui.mxx plug-in caused an exception in the CmxProviderWrapper::Finalize function in the NIMax process.

See these files for details:

C:\ProgramData\National Instruments\MAX\Logs\20130828_180213-NIMax-00001484.log

C:\ProgramData\National Instruments\MAX\Logs\20130828_180213-NIMax-00001484.dmp

The exception occurred in the NIMax process in the function CmxExecutionThreadPool::DoWorkNonUI.

See these files for details:

C:\ProgramData\National Instruments\MAX\Logs\20130828_181648-NIMax-0000173C.log

C:\ProgramData\National Instruments\MAX\Logs\20130828_181648-NIMax-0000173C.dmp

I have tried repairing MAX software unsuccessfully. How to fix this issue ?

Thanks

Jeet

[Carl_W]

Hi Jeet,

WHat version of Daqmx are you using? Other people with the same problem have solved the error by installing the latest version of Daqmx.

[JoshuaP]

I'm not sure what version of MAX you are running, but you may want to upgrade to 5.5.

http://joule.ni.com/nidu/cds/view/p/id/4086/lang/en

[jeet]

DAQmx version is 9.6.0. MAX version is 5.3.3

NI System Configuration Runtime 5.3.3

[jeet]

Even though NI-MAX does not open up and giving me errors, I opened up labview and placed a DAQmx reset device VI and connected a constant at its input. The constant does show all the daq cards (connected in my PXI sytem) in the labview.

What does this mean ? Can I continue with the development even though the MAX does not open up ?

Another NI engineer recommended trying to install the NI System Configuration utility (http://joule.ni.com/nidu/cds/view/p/id/4086/lang/en )

since it does appear that drivers are currently working correctly. This installer includes MAX and a few other utilities but should not affect driver installations.

[JoshuaP]

Correct installing NI System Configuration 5.5 should only upgrade MAX.  It does not contain any drivers.

[jeet · Accepted solution]

Installing NI System Configuration utility fixed the problem for me.

Thanks

Jeet

[mniedernhuber]

Hello,

i have had the same problem with MAX after installing LV2012 SP1 Developer Edition (Setup without CVI).

Try to start MAX and got the error messages:

Context where exception was caught:
Func: CmxProviderWrapper::BindPrimary Args: plugin=niRemPXI.mxx niim=0314FC24 outer=01E30538

1. try to rename that DLL mentioned in the post above. Even after renaming that DLL i got:

Context where exception was caught:
Func: CmxProviderWrapper::BindPrimary Args: plugin=niRemPXI.mxx niim=0350FC24 outer=01D7ECE0

2. try to repair my MAX 5.4 --> NO

3. try to repair my LV2012 SP1 setup incl. f5-Patch --> NO

All that didn't help.

4. Upgrade to MAX 5.5 --> YES

After that MAX starts without any error messages. Hope that helps anyone.

Stefan