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Info Code 9163

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Hello

 

I was trying to locate some troubleshooting resources for getting an ENET 9213 to be recognized by MAX, and I saw that the Getting Started Guide for NI-

DAQmx for NI WLS/ENET-9163 said: 

 

For additional troubleshooting resources for the NI WLS/ENET-9163, refer to the KnowledgeBase document, Troubleshooting Resources for the 
NI WLS/ENET-9163, by going to ni.com/info and entering the info code 9163.
However, when I entered the code, it gave an invalid code message. Any idea why this might happen? Also, where can I find other troubleshooting options please? Basically my setup is pretty simple: an NI ENET 9213 thermocouple reader connected by a standard CAT-5e cable to a switch which is connected to my PC; but MAX just won't recognize it, not even if I manually enter the IP address.
Thanks in advance for the help.

 

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Solution
Accepted by topic author sharmishtha

I entered 9163 in the search box at the very top of the NI.com website and it gave me plenty of results.  The 4th one being the one you are looking for.   I had never heard of the NI.com/info page before.  That one seems king of useless since it didn't return anything for 9163 when I went to it either.

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Wow, ok thanks a ton!! That was really helpful! 🙂

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