11-24-2014 12:21 PM
11-24-2014 12:34 PM
While Omega makes some nice hardware, their manuals tend to stink and, as you have discovered, they can be arrogant about what they think their customers should be allowed to know.
Often the best approach to that kind of situation is to ask again for the information. When they refuse again, return the product with a statement that the lack of appropriate support makes the product useless to you. And inform them that you will not be buying from them in the future and will recommend to others to adopt a similar policy.
Then spend your time and effort finding a similar product from a vendor who will support your needs. Even if you need to spend more money up front to purchase an alternate product, the time you save in trying to reverse engineer the communications protocol may still make the other device more economical.
Lynn
12-04-2014 11:39 AM
The Device Manager says that the Device class is Ports. The connection to the sensor is also recognized by the NI MAX under the Devices and Interfaces > Serial & Parallel section.
12-04-2014 11:49 AM
08-02-2018 05:12 PM
You could replace it with Extech RH520. They were willing to give me the communication protocol. Their default program is a LabVIEW executable though so it's a different story. However the reason I'm here is because RH520 does not have atmospheric pressure, while our Omega does.