Error 2: Failed to perform Action

[Kenny_K]

I used the Program > Uninstall to remove all the NI Software from my PC due to a largenumber of issues in the dev encironment.

I then went to reinstall just LabVIEW 2014.  I now get an error: "Error 2: Failed to perform ACtion Liscence Manager Updating OS Compatibility."  The next dialog is "Unknown Error (no details)" and then the install exits.

If I look at Programs and Features, I see that the only NI program installed was the NI Customer Experience Improvement Program (irony...)

One KB Article suggsting installing the NI Update Service, but that failed too.

I have tried registry cleaning and MS Fix It, still no help.

I cant go back to a restore point, since there is a restore point created for each NI software (100+), and by default windows seems to only store the last 20 or so.

I really do not want to reformat since I have other software that is a pain in the butt with liscencing to re-setup.

I have re-downloaded the LV2014 installer from the website twice, no improvement.

[Queue-tip]

I would recommend creating a service request to work with an NI Applications Engineer on this issue:

https://lumen.ni.com/nicif/us/gb_srm/content.xhtml?du=https%3A%2F%2Fsine.ni.com%2Fsrm%2Fapp%2Fgetass...

[polciax]

Have you resolved your problem ?