Say a 1% discount on the annual DSRL fee for each unresolved CAR per company/organisation.
If you think 1% is too much, please suggest a percentage that you think would be acceptable.
If NI did this it would really show how much they care about the quality of their products and also that they value the feedback of their users.
It would also be an incentive for users to report issues and for R&D to fix them.
We have two ears and one mouth so that we can listen twice as much as we speak.
Epictetus
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