Instrument Control (GPIB, Serial, VISA, IVI)

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error 1073807339 - Eurotherm PID 3216

Hello!

 

I am trying to configure my Eurotherm 3216 PID Themperature Controller with LabVIEW. I tried to launch the examples as suggested in the Eurotherm manual "3200_AN_030908U001_1.pdf",
using the recommended Serial Configuration, however I get the following Error:

 

"Error - 1073807339 occurred at Visa read [...] VISA: (Hex0xBFFF0015) Timeout expired before operation completed."

 

I get the same error when testing the port through the "Continuous Serial Write and Read.vi", and also when testing it through the NI-MAX VISA Test Panel by attempting to read "*IDN?\n". On the other hand, I am able to communicate with the device through the same port using the software "iTools Engineering Studio", so I am puzzled. I read the vast material available about the same error in the forum but was not able to solve the problem, therefore some additional help would be extremely appreciated. I am not even sure it is a LabVIEW issue.

 

Thank You All and Best Regards,
Matteo

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Message 1 of 8
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Is *IDN? actually in the programming? Why are you even using the example serial programs instead of the driver? Help> Find Instrument Drivers.
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I don´t think *IDN? is in the programming, I just thought that it is something that I could write and then read back again from the NI-MAX VISA test panel to check communication with the device. I am using the examples provided by the Eurotherm together with the driver, but I get the error.

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Hey Matteo,

 

have you already looked at this?

Why Do I Receive Timeout Error -1073807339 on VISA Read or Write?

http://digital.ni.com/public.nsf/allkb/874B379E24C0A0D686256FCF007A6EA0?OpenDocument

 

Regards. Elli

 

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@Dennis_Knutson wrote:
Is *IDN? actually in the programming? Why are you even using the example serial programs instead of the driver? Help> Find Instrument Drivers.

Eurotherm has their own drivers for this device.

 

 

Since I need to register to get anything from their website, I won't be getting any further with this.

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Message 5 of 8
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You can't just make up things to send such as idn.

Check the type of cable you are using and see if it matches what is in the manual.
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Dear All,

 

I cross tested the device with another computer, using the same communication settings, same Eurotherm driver, same wiring, and it worked. It sounds a bit like magic to me.

 

Thank You for the support,
Matteo

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Message 7 of 8
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Serial communication has always had a hint of black magic.
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