Hi,
Try the LabVIEW <-> Serial.vi example. You can get to it from Help >> Find Examples >> Hardware Input & Output >> Serial >> LabVIEW <-> Serial.vi
This example uses VISA to talk to the serial port. Make sure that you go to the block diagram and verify that all the settings for VISA Configure Serial Port VI are consistent with your instrument. Things like stop bits, termination, etc need to be considered.
Are you getting any errors? If so, what is it? Make sure that you close the VISA Interactive Control session before you run the LabVIEW VI since you can only have one session open on a port at a time.
Hope this helps.
A Saha
Applications Engineer
National Instruments.
Anu Saha
Academic Product Marketing Engineer
National Instruments