Hello,
You should also definitely check the baud rates specified; a framing error often occurs when different baud rates are specified, as the UARTs will be attempting to transmit and receive at different rates, causing the receiving end to either miss bits in a given frame, or sample bits more than once (depending on whether the receiving rate is lower or higher respectively). You should be able to check the baud rate used by your balance in the user manual, and match it in your VI with the baud rate parameter of the VISA Configure Serial Port VI.
Best Regards,
JLS