PCI GPIB card not working with Windows 7 computer

[gdecker]

I'm having trouble getting my PCI-GPIB device to recognize instruments in a windows 7 computer. It works with an older PC with Windows XP on it, but when I move it to a new PC it won't detect any instruments and

I ran a self-test and got the following error:

NI-488: An Unknown GPIB hardware error has occurred. (-37052)

Here are my specs:

AMD A4-6300B APU with Radio HD Graphics 3.70GHz

4.00GB or ram (2.92GB usable)

32 Bit operating system

I'm running NI488 15.0.0f0

All settings are identical for both the working XP system and the broken Win7 system.

GPIB settings are as follows:

Interface ID: GPIB0

Primary Address: 0

Secondary address: None

I/O timeout: 13 (10 sec)

system controller is checked

enable autopolling is cheched

Send EOI at End of Write is checked

Set EOI with EOS on Write is NOT checked

Terminate read on EOS is NOT checked

Use 8-bit EOS comparison is NOT checked

EOS Byte is 0

HS488 cable lenbgth is 0 (disabled)

Parallel poll duration is 0 (2 uSec)

Bus timing is 2 (500nSec)

Assert REN when SC is NOT checked.

Everything in my system is identical except for the PC, so it's either a bad motherboard or there's a driver issue. Please help. I have a production line waiting for this upgrade. How do I get the PCI-GPIB card to work with windows 7?

UPDATE: I forgot to mention that i'm on a Lenovo ThinkCentre desktop, so updating the BIOS is impossible.

[gdecker]

Here's an update: I was able to use a USB-GPIB connector with the windows 7 computer and it detected the instruments as expected.

It looks like it's only the PCI-GPIB that's having a problem, but I can't use the USB one in my application. Please help ASAP.

[nyc_(is_out_of_here)]

Since you haven't given us the model of this board, who knows what is wrong.

You might want to Google on your PCI board's compatibility with Windows 7.

[gdecker]

It's the  783007-01 low profile NI-PCI-GPIB card.

The datasheet says it supports any operating system.

[nyc_(is_out_of_here)]

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@gdecker wrote:

It's the  783007-01 low profile NI-PCI-GPIB card.

The datasheet says it supports any operating system.

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I can't find 783007-01 on ni.com

[gdecker]

http://sine.ni.com/nips/cds/view/p/lang/en/nid/203786

It's the low-profile model.

[nyc_(is_out_of_here)]

Try a different slot PCI slot if you have one.

I suppose there is always the possibility of ESD damage.

[gdecker]

I've moved the card back and forth between the two PCs, and the windows XP box always works and the Windows 7 box never does. It's clearly not the card. This PC only has the one PCI slot, so moving it isn't an option.

I've asked my IT department to see if there's another windows 7 PC we could try it in, just in case the motherboard was damaged somehow.

I'm suspicious it has something to do with the BIOs and the way it's configured to use PCI cards, which stinks because Lenovo doesn't let you change much in the BIOs as it pertains to the PCI bus-- only the speed.

[dangdai]

Hi

 have you solved your problem?

Because I have the same problem as you did have

Please give me some advice

[Jeffxray]

I am having the same issue, and I notice that none of the posts related to this card show any resolution.  These cards just don't work.  I have a 188513B, C and E.  All have the same issue under win7 (have not tried with other OS).

NI says:  "NI equips engineers and scientists with systems that accelerate productivity, innovation, and discovery."

Right now, my project is pretty stagnant - cannot even install a driver for these cards.  They show as PCI Simple controllers. NI-Max says they are lacking a driver.   When I use the driver wizard, I do not have enough information to populate the fields (like susbystem # etc).  HELP!  This is supposed to be the EASY part.