NI USB-GPIB-HS not recognized by LabVIEW 2013

[nyc_(is_out_of_here)]

We received a brand new NI USB-GPIB-HS today.

It is recognized in NI-MAX along with the 3 instruments connected.

Yet, in LabVIEW 2013 SP1 (32-bit) none of the instruments is recognized.

I drop a VISA resource control box onto a new blank VI. The dropdown shows no choices. not even the COM ports .

Is it because we have Tulip enabled?

[Queen_Nadine]

Hello nyc,

1. Are you able to communicate successfully with your devices using NI MAX VISA Test Panels?

2. What is the version of NI-VISA that you are using?

3. Have you checked that the VISA resource name control is set to detect all instruments in LabVIEW? You can check this by right-clicking the control and selecting Select VISA Class>>I/O Session>>Instr

[nyc_(is_out_of_here)]

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@Queen_Nadine wrote:

Hello nyc,

1. Are you able to communicate successfully with your devices using NI MAX VISA Test Panels?

2. What is the version of NI-VISA that you are using?

3. Have you checked that the VISA resource name control is set to detect all instruments in LabVIEW? You can check this by right-clicking the control and selecting Select VISA Class>>I/O Session>>Instr

---

1. Yes

2. NI-VISA 5.4.1

3. Yes; that is how it is set.

[Queen_Nadine]

Hello nyc,

Could you try installing the latest NI-VISA driver, namely version 14.0?  You can find it here:

http://www.ni.com/download/ni-visa-14.0/4722/en/

Let me know if that resolves the unexpected behavior.

Regards,

[nyc_(is_out_of_here)]

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@Queen_Nadine wrote:

Hello nyc,

Could you try installing the latest NI-VISA driver, namely version 14.0?  You can find it here:

http://www.ni.com/download/ni-visa-14.0/4722/en/

Let me know if that resolves the unexpected behavior.

Regards,

---

Unfortunately, I am no longer working on that project.

I will keep this information in mind for the next time.

[JamesI15]

Hi there, 

I am having a very similar problem trying to read a Lakeshore 340. I am using Labview 12 and have just updated o MAX 14.0.0f0. I am able to read ad write to he Lakeshores no problem in MAX owever when I look for the I/O session in the VI I get only the option for COM1 and LPT. Any help would be appreciated. 

James 

[Queen_Nadine]

Hello James,

Could you try installing the newest NI-VISA driver as described above and let me know what the outcome is?

Regards,

[JamesI15]

Hi Nadine, 

Thanks for geting back to me. I have updated to the lates NI-VISA driver and still have the same problem. I can read/write to both devices in MAX but they do not appear in the LabView VIs.

Regards

James  

[nyc_(is_out_of_here)]

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@JamesI15 wrote:

Hi Nadine, 

Thanks for geting back to me. I have updated to the lates NI-VISA driver and still have the same problem. I can read/write to both devices in MAX but they do not appear in the LabView VIs.

Regards

James  

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I have since left the company where we were using the USB-GPIB-HS with LabVIEW 2013 32-bit. It was a big shock that it did not work. I had assured my manager that buying a NI adapter would be so much better experience than using the Agilent adapter. NOT.

I was going to try to see if LabVIEW 2014 32-bit solves the problem. You may want to download LabVIEW 2014. It is free to evaluate for 45 days.

[JamesI15]

Ah... see I am using an Agilent adapter... still not working... Everything can see them, talk to them and read from them except LabView itself...