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Instrument Control (GPIB, Serial, VISA, IVI)

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MyRio Cannot Communicate When the Getting Started Wizard Tries to Set Date and Time

I cannot seem to get MyRio to communicate with my computer. I have installed all the items on both discs and applied any updates that it asked me to do. I plug in the MyRio, the device window pops up and I click the Getting Started Wizard. The myRio is found by the computer and I click on it. It says checking software, then asks me to rename it. I do so and then it attempts to set the date and time. At this point it says it cannot communicate with the myRio and to check that the power supply and USB are plugged in, which are obviously connected since the computer was able to find the myRio in the first place.

 

NI MAX can see the myRio, says that it is in "Safe Mode (Software not installed)."

 

There may be a problem with conflicting LabViews, since I had 2012 originally before installing the 2014 packages. Does anyone know if the myRio discs are installing the full LabView 2014, or just packages for LabView 2014 that will not work without first installing the full LabView 2014? Or is there a quick fix for this?

 

Any help is appreciated.

 

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There is a separate message board Academic Hardware Products (ELVIS, myDAQ, myRIO)

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