Hi widelite,
There are several options you can take to determine if your communication is occurring as you expect. The first thing I would recommend would be to go into Measurement and Automation Explorer (MAX), and communicate with the instrument from this environment. Because MAX is a sort of intermediary between the hardware and software, we can see whether or not we're getting good information from the hardware, and then we can work on getting it into LabVIEW.
To communicate with the Fluke instrument in MAX, do the following steps:
1. In the Communication window, go to My System >> Devices and Interfaces >> Ports and highlight the COM port you are using.
2. Click the "Open VISA Session" button on the toolbar at the top.
3. Go to the Basic I/O lig
ht-blue tab in the new Window that appears.
4. From here, you can execute Write functions to send commands to the device, and execute a Read to get the data back.
Once you can verify that the device is communicating with the computer, you can then use a shipping example that comes with LabVIEW to verify that LabVIEW can get the information in. The Basic Serial Write and Read.vi is a good one that you can use just to send a command to the device and read back data.
-JohnM