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NI Monitor does not update.

NI Monitor does not update.  I recently began using Monitor and after activating it with the automatic license utility I set the interface configuration utility to Bus Monitor.  NIFBUS configuration works fine.  When I go to Bus Monitor and set it to capture, the card is correct, but nothing shows up, not even the live list.  I seem to be experiencing similar update issues with both Trend Monitor and Alarm Monitor in that I can get nothing to update in them even after loading and connecting the MIB funcion block and setting the FBs in the devices I want to trend and alarm.

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Please check your email for response from fieldbus.support@ni.com Thanks.
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The email directed me to this reply, which said to check the email.  Is there another email I should expect which actually deals with the issue?

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