pdf export from diadem after update from v9 to v10

[etoumann]

Hello,

i've updated my diadem from v9.1 to v10.0 and can't export my reports into pdfs as i could with v9.1.  diadem run without problem and i can also see the diadem pdf printer in my printer list, but it doesn't work properly.I get the standard message of a succesful data transfer but my data doesn't exit.

Could someone help me?Did i do something wrong when installing the new version?

regards.

[Walter_Rick]

Hi Patrick,

Are you using both DIAdem versions - 9.1 and 10.0 - on one PC?
If so, did you install the latest DIAdem 9.1 service pack? Here are the links: English DIAdem 9.1 SP2c and the German DIAdem 9.1 SP2c
By the way for DIAdem 10 there is a service pack, too

Greetings
Walter

[etoumann]

Hi Walter,

thanks for your help.Unfortunately, it didn't work.

I've uninstall v.10 and just only install v9.1 with the expected service pack but i still have the same problem.

Just one question: my license is still not activated, could this be the problem?

regards

[Twigeater]

Hello Patrick!

On some computers this problem was solved after deleting the 'DIAdem PDF Epxort' in the Windows printer list. DIAdem will reinstall it at the next start.

Matthias