From Friday, April 19th (11:00 PM CDT) through Saturday, April 20th (2:00 PM CDT), 2024, ni.com will undergo system upgrades that may result in temporary service interruption.
We appreciate your patience as we improve our online experience.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
DiAdem 8.1 Window XP Startup Crash
Ziemba
Member
06-14-2005 01:57 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report to a Moderator
I have a fresh install of DiAdem 8.1 which crashes on program startup. The install is on a new laptop that is configured with an AMD Athlon 64, 512 Megs of RAM running windows XP Pro. I have tried several reinstalls with all virus and firewall setting disabled. Could anyone please advise on suggestions to correct this error.
Walter_Rick
NI Employee (retired)
06-15-2005 01:30 AM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report to a Moderator
Hi Ziemba,
In general DIAdem 8.1 should run on Windows XP Pro.
Please can you explain a little bit more what you see on the monitor before DIAdem crashes?
Which anti virus program do you use (version)?
Do you use a license file or a hardlock for DIAdem?
Greetings
Walter
In general DIAdem 8.1 should run on Windows XP Pro.
Please can you explain a little bit more what you see on the monitor before DIAdem crashes?
Which anti virus program do you use (version)?
Do you use a license file or a hardlock for DIAdem?
Greetings
Walter
06-15-2005 12:30 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report to a Moderator
Hi Walter,
Thanks for you help with this. We are at the University of Washington and are using the Academic Version. No separate license file was needed. Initially DIAdem loads correctly and displays the default screen. (See Attached Picture) After a few seconds the hard drive is accessed and then a windows error message is displayed and the program is shut down. I have included a screen shot with the displayed windows error. The virus software is McAfee Version 8.0i.
Thanks again.
Thanks for you help with this. We are at the University of Washington and are using the Academic Version. No separate license file was needed. Initially DIAdem loads correctly and displays the default screen. (See Attached Picture) After a few seconds the hard drive is accessed and then a windows error message is displayed and the program is shut down. I have included a screen shot with the displayed windows error. The virus software is McAfee Version 8.0i.
Thanks again.
Walter_Rick
NI Employee (retired)
06-16-2005 01:01 AM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report to a Moderator
Hi Ziemba,
It seems that this is a known problem with new functions (VBScript scanning) of McAfee. The link below from our KnowledgeBase should give you a solution.
http://digital.ni.com/public.nsf/websearch/AAFC0A0078DEAD0486256F160043D284?opendocument&Submitted&&node=133020_US
Greetings
Walter
It seems that this is a known problem with new functions (VBScript scanning) of McAfee. The link below from our KnowledgeBase should give you a solution.
http://digital.ni.com/public.nsf/websearch/AAFC0A0078DEAD0486256F160043D284?opendocument&Submitted&&node=133020_US
Greetings
Walter
06-28-2005 12:52 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report to a Moderator
Hi Walter,
I tried to disable the (VBScript scanning) of McAfee and I still have the problem. I even disabled McAfee and still had the same error. I might try to uninstall McAfee to see if that works.
If you have any more suggestions please let me know.
Tim
I tried to disable the (VBScript scanning) of McAfee and I still have the problem. I even disabled McAfee and still had the same error. I might try to uninstall McAfee to see if that works.
If you have any more suggestions please let me know.
Tim
Tyler T.
NI Employee (retired)
06-29-2005 02:30 PM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report to a Moderator
Hi,
Did you try installing the other version of ScriptEngine from the Microsoft web page? It might be necessary to install this ScriptEngine in order to avoid the problem. You may also try installing the application on another machine that does not have McAfee Virus scan installed. If it works than we know that is the source of the problem. I also thought that the 64-bit chip might have been causing the issue, but NI software should work fine as long as you are running a 32-bit version of Windows.
Regards,
Tyler T.
Did you try installing the other version of ScriptEngine from the Microsoft web page? It might be necessary to install this ScriptEngine in order to avoid the problem. You may also try installing the application on another machine that does not have McAfee Virus scan installed. If it works than we know that is the source of the problem. I also thought that the 64-bit chip might have been causing the issue, but NI software should work fine as long as you are running a 32-bit version of Windows.
Regards,
Tyler T.
koniker
Member
12-01-2005 10:01 AM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report to a Moderator
Dear Tim,
I have the same problem, so I would like to know how you manage to solve it. I haved tried to disable McAfee, but it does not work.
Regards,
Ana
