Ultiboard 9 won't export separate Gerber layers

[Circuit_Rider]

I just modified a circuit that I had built earlier (this is revision 2) and when I tried to export it, each layer gave me the same file "xxx.gbr".  I tried all kinds of things, but always the same.  I finally changed the ending of each layer file to "xxx - copper top.gbr", "xxx - copper bottom.gbr", etc.  It mostly worked, but when I looked in the Gerber viewer, I couldn't find the drill files.  I might have gotten two of them mixed up as I was guessing which file came next. 

I did download MultiSim 12 today and it wanted me to evaluate Ultiboard 12 (though I didn't).  I went ahead and took MultiSim 12 back off my computer, but it made no difference.  Any help would be appreciated.  I don't want to publicly attach my files, but would send them in private.

[derekdb]

Hi,

Could you create a service request and we will get in contact with you once we receive it. That way we can review you circuits and help with your problem.

https://lumen.ni.com/nicif/US/GB_SRM/content.xhtml?du=https://sine.ni.com/srm/app/myServiceRequests

Regards,

[Circuit_Rider · Accepted solution]

To give an update on this problem:

For medical reasons, I was sidetracked away from this issue for a few days.  Meanwhile it occurred to me that I should try to export from a previous design that had previously exported correctly.  This I did and that design did export as it was suppose to.  Next I went back to my problem design and now it exports correctly!  I don't have any answer for this other than possibly some internal switch was thrown that my old design corrected.  I don't know if the NI update service software upgrade had anything to do with this problem or not.