01-26-2015 02:01 PM
I am have an issue with the Self Paced Online Training classes. It is telling me that progress can't be saved. If you have having this issue please let me know. If you have solved this problem can you tell me what you did to fix it.
Thanks for your time.
06-12-2015 10:36 AM
It was buggy for me in Firefox, but seemed to work well in Internet Explorer.
06-15-2015 06:50 AM
I remember using it with Chrome and it worked but there was some goofyness with the interface. I think after each module I needed to exit, go back to the main menu for module selection and refresh, then pick the next one. I couldn't just go to the next module. But it definitely saved progress.
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06-16-2015 11:18 AM
Hello JoeWork
I am one of the representatives from the Online Training troubleshooting team. I have seen cases in which using a different browser can fix this issue, but you may want to try these steps too, most of the time these work:
1. Clear cache/cookies and restart the browser.
2. Try a different browser than the one you are currently using. (i.e. Firefox, Chrome)
3. Try accessing the content from a different network than the one denying the access.
4. Try accessing the content from a different system.
At times we have seen antivirus software or local firewalls block certain processes; please check with your IT dept to make sure that is not the case. Let me know if that worked.