09-03-2014 12:01 PM
Same as in MAX.
The module is recognized on my other computer that is running LabVIEW 2012.
09-03-2014 12:14 PM
right-click on the unsupported module and select "update driver software". Click "browse my comptuer for driver software" and browse to C:\PROGRAM FILES (X86)\NATIONAL INSTRUMENTS\NI-XNET\STAGING\CDAQ (or just Program Files if you are on a 32-bit OS).
09-03-2014 12:31 PM
I tried, but it said "the wizard could find no better match than the software you currently have installed". I browsed to this location:
C:\Program Files\National Instruments\NI-XNET\staging\cDAQ
I attached an image of the driver that is installed.
09-03-2014 12:41 PM
Then you have to go to the option to "manually" let me choose the driver. You are on windows XP?
09-03-2014 12:47 PM
Yes. XP version 2002, service pack 3
09-03-2014 12:50 PM
That did it. Thank you for your help.
09-09-2014 10:10 AM
I had the exact same problem with the same hardware and software versions but the cDAQ folder didn't exist on my machine at this location:
C:\Program Files\National Instruments\NI-XNET\staging\cDAQ
I only had a "PCI_PXI" folder in the "staging" folder.
I re-ran the setup.exe on the National Instruments Device Drivers DVD and selected the following additional item to install:
Communication Buses and Protocols>>NI-XNET 14.0>>NI-XNET Compatibility Library for NI-CAN
The installer made changes both to DAQmx and NI-XNET. The cDAQ folder was added to the ...National Instruments\NI-XNET\staging folder and my hardware worked properly after that.
John B.
09-09-2014 03:14 PM
The "NI-XNET Compatibility Library for NI-CAN" feature does not install the cDAQ driver.
What probably happened is that the first time you installed NI-XNET 14.0 from the Device Drivers DVD, the "C Series Support for CompactDAQ" feature under NI-XNET was not enabled. By default, this feature is enabled only if NI-DAQmx is already detected on the system. Once NI-DAQmx was already installed to your system, the second run of the Device Drivers DVD would have enabled the feature by default, adding the cDAQ driver to your system.
09-09-2014 03:36 PM
So the difference was the hardware connected to the PC at the time the installer is executed rather than any additional selection of driver software?
09-09-2014 04:00 PM
No, sorry if I wasn't clear. Here's what I think happened:
Bottom line...if the "C Series Support for CompactDAQ" subfeature under NI-XNET was manually enabled the first time the Device Drivers DVD was installed, everything would have worked properly.