Additional NI Software Idea Exchange

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Shawn_S.

List Software as Part of Disconnected License on Client License Manager

Status: New

I recently handled a service request (SR# 1698819) in which a customer was confused why TestStand was not listed in License Manager (LM) when his admin had generated a disconnected license.   For him, all that was showing up in his LM was the following screen shot:

 

TS.jpg

 

I explained that the Developer Suite with Industrial Monitoring and Automated Test (Disconnected License) includes a disconnected license for TestStand. 

 

The product suggestion I'm making involves being able to expand disconnected suites by clicking a plus button to the left of the suite for example to view all of the software that's available to the client.  This will avoid future confusion on the customer's end and reduce support call volume.

Regards,

Shawn S. | NIC
Instrument Driver/IVI PSE
National Instruments