myRIO not detected

[Huzaifa]

Hi everyone,

I have just got my myRIO and I have been trying to connect it to the computer ever since But I am not able to connect it.

My Computer is: Core i7, windows 7 64 bit, 

• After installing the required softwares in DVD1, I restart the system.
•  Once I connect it, I face the popup menu with 4 options.
• 
• After clicking Launch the Getting Started Wizard, I face the following:
• 

Kindly guide.

[altenbach]

Did you use the USB cable that came with the unit. (I heard that some older USB cables won't work right.)

Do you have admin privilieges on your PC?

Are you running any unusual antivirus or other security software?

[natasftw]

Does that SN match the one for the myRIO you have?  If so, it's reading it at least for that point.

If you open MAX, do you see anything under Remote Devices?

[Huzaifa]

Yes SN matches.
And yes I am using a USB cable. But I don't know how to figure out of this is the one I need for this model.
myRIO also appears in the remote devices under NI max too.

[natasftw]

That's strange.  If it's showing up under Remote Systems, that means it's being seen.  What happens if you hit Refresh on the other screen telling you it can't find the myRIO?

[altenbach]

I actually had a similar issues the first time I hooked up myRIO. I think it fixed itself after I ran the USB monitor as administrator once but I don't remember the details. Worth a try. (close it, then right-click...run as administrator). It really made no sense at the time.

[umerhuzaifa]

I ll try that. 
But for now, I installed it on my personal machine and it worked like a charm!

[phell]

I had this problem too. In my case the firewall in Symantec Endpoint Protection had activated itself and blocked communication.

[mr108]

I am having the same issue as above.

How do I run it as administrator? I can't find the .exe file for the myRIO USB Monitor.

[tolltroll]

Hi mr108,

Since the above thread hasn't seen any activity in two years, it might be best to create a new thread with your problem statement (and maybe more context into your myRIO/computer setup -- which myRIO are you using? OS? Firewalls active? RIO driver installed? etc.)

Nick

Applications Engineer