NI ELVIS II+ Detection

[jhoss90]

When I connect the NI ELVIS II+ to the computer and turn it on, the USB active LED turns on and remains orange. The computer does not detect the device, and the ready LED does not turn on. The power supplies all still work. I have connected other NI ELVIS II+ to this same computer, and they work fine. I have also connected this ELVIS II+ to multiple computer that have working ELVIS II+, and the same problem occurs. I am unsure how to go about determining the problem at this point.

[James-K]

Have you installed the ELVISmx/DAQmx drivers (see links below)?

http://joule.ni.com/nidu/cds/view/p/id/1047/lang/en

http://joule.ni.com/nidu/cds/view/p/id/3811/lang/en

[jhoss90]

I'm assuming so, because a different ELVIS II+ works on this exact same computer. I've also tried this one on different computers with working ELVIS II+. However, I will check to make sure.

[James-K]

If identical boards work on the same computer then it sounds like a hardware problem with the board.  Are any of the lights active/is there any recognition by the computer when you plug in the USB connection (i.e. any unidentified items in device manager)?

[jhoss90]

I assumed it was a hardware problem. I was hoping maybe someone else had experienced it, and that it was fixable. There are two lights that come on when connected and turned on. The first is orange, when it turns green the other led comes on. When both LED's turn on, the computer usually displays that it has detected the device. The first LED remains orange however.

[Mubarak]

Dear Sir,

I am facing same problem I have total 5 boards all 4 are working fine but 1 is not working its ready LED remains off and Active led remains on. Sir how this problems can be resolved Please guide and send some recommendation. 

Thanks 

Mubarak Ali 

Applications Engineer

hmmubarakali@gmail.com

[tcap]

Hello Mubarak,

This is an older thread, so it will not get as much viewership as a new thread.  Can you please create a new thread?

When you create the new post please make sure to emphasize exactly what models and driver versions you are using.

Thanks,